Privacy Policy

Information we collect

When you request a quote, the form asks for contact details, postcode, property information, the type of work and an optional message. Server security logs may also record technical information such as an IP address and browser details for limited security purposes.

How information is used

Enquiry information is used to respond to the request, discuss relevant services and keep a necessary record of correspondence. It is not sold. The lawful basis and retention period must be confirmed with the business data controller before launch.

Email and hosting suppliers

Postmark, hosting and other delivery suppliers may process enquiry data on the business behalf under their applicable terms. Supplier details and relevant international transfer information must be confirmed before launch.

Your rights and contact

Under applicable UK data protection law, you may have rights to access, correct, erase or restrict use of your information and to complain to the ICO. Privacy enquiries can be started through the website contact form or published telephone number.